updated November 7th 2023
Privacy Policy
Thank you for visiting Black Sun Collective ("we," "us," "our," or the "Company"). Your privacy is very important to us, and we are committed to protecting your personal information in accordance with the Privacy Act 1988 and other relevant Australian privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services.
1. Information We Collect
(a) Personal Information: When you visit our website and make a purchase, we may collect personal information such as your name, email address, shipping address, billing information, and payment details. (b) Digital Products: In the course of your purchase, we may collect information related to the digital products you select.
2. How We Use Your Information
We use your personal information for the following purposes:
(a) Order Processing: To process and fulfill your orders, including shipping and payment processing. (b) Customer Support: To provide customer support and respond to your inquiries and requests. (c) Website Improvement: To improve our website, products, and services based on your feedback and usage patterns. (d) Marketing: To send you promotional offers, updates, and information about our products and services (only if you have consented to receive such communications).
3. Data Sharing
We may share your personal information in the following circumstances:
(a) Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, and website maintenance. (b) Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, and respond to government requests.
4. Your Choices and Rights
(a) Access and Correction: You have the right to access and correct your personal information. You can do so by contacting us. (b) Marketing Communications: You can opt out of receiving marketing communications by following the instructions provided in our emails or contacting us.
5. Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend reviewing their privacy policies.
7. Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal information and this Privacy Policy, please contact us via email.